Mobile Commerce Trends

Mobile Commerce Trends

The way we work has changed mobile devices. Apparently, our smartphones are constantly at hand and dictate our everyday activities. This has reflected in the evolution of mobile market patterns. Consumer shopping behavior, which will carry on flourishing in the future, has evolved radically over the years.

Mobile trading controlled 73% of the global share of the eCommerce industry, down from 59% in 2017. 79 percent of smartphone users have bought online using their mobile devices over the last six months. You need to keep up with the new mobile market trends as an owner of eCommerce shops. You cannot neglect smartphone customers if you're using Shopify or another online sale site.

1. Shopping via Mobile Apps

Consumers use their mobile devices for internet transactions, no secret. We already spoke about the domination of m-commerce over the global share of e-commerce. However, the way people buy these gadgets varies.

In 2019, 57% of US customers used their mobile retail app for product details. More than half of US customers went directly to a smartphone app to satisfy their shopping needs rather than using the Internet browser. This is a shop owner game-changer. Yeah, of course, you need a website that is mobile. But a mobile e-commerce website is not necessary to be competitive anymore in this region.

First of all, 85% of users favor smartphone phones rather than mobile websites. But you are now offering the user what they want to create an application for your Shopify. But there's not it ends. Currently, smartphone shopping applications transform more easily than mobile websites. That is true; 157 percent more than a mobile web session is transformed by a mobile application.

2. Sale of Tablets and Smartphones

With mobile shopping rising, it is no wonder that this year will be dominated by smartphone purchases. Consumers do more than just search through apps; they purchase. A smartphone app's total purchase volume is $102 as to a mobile app's $92. Yet different users can reach smartphone applications and mobile sites. Many handheld devices can be classified into two categories: smartphones and laptops.

Mobile trade revenue of $221.2 billion, compared with $41.8 billion, would be expected from smartphones. In the future, smartphones will be the dominant player in tablet sales. On the basis of these estimates, the amount of tablets is reportedly declining.

This is an expansion to tablets sales for five years as a percentage of smartphone trade:

  • In 2018 20.5%
  • 2019 18.2%
  • 2020 16.9%
  • 2021 15.9%
  • 2022 14.8%

When tablets are down, mobile sales are growing. These are the computers used by users while shopping online. This is valuable knowledge for any company owner in eCommerce. Depending on the computer they use, the way you interact with your clients varies.

3. Ordering with a single click

Shifting from smartphone games to shopping would allow checkout. Historically, putting an order online involved a lot of customer knowledge.

Please remember what transactions are needed for your e-commerce store.

  • Name of the customer
  • credit card number
  • Expiry of credit card
  • Card verification number
  • Address for shipping
  • Billing Address
  • Address of Email

Whenever a customer tries to order something online, it is difficult to input this information manually. The small screen of a handheld computer is incredibly uncomfortable. This is one of the reasons why cart drop rates from mobile websites are so high.

4. Social Commerce

Brands that use social media to build brand recognition and make people aware of it are nothing new. I'm sure you're using your eCommerce company social network now. Social networking has a huge upside, traditionally speaking, but translating social traffic into revenue is difficult for corporations. Between navigating a social object on the product page there have always been so many frictions.

Yet there has been an evolution in social exchange. Customers have a lot more direct way to purchase items they see on social media through their Facebook accounts and Instagram shopping posts. These features allow companies to label items in posts as well as to mark an individual.

Without being required to open a new tab, the users can click on the product to purchase directly, link to the page, and search for the product themselves. Like our last argument, social trade in the process of transition removes the pain of pain.

5. using of voice shopping

Over the years, voice helpers such as Siri and Alexa have become more popular. In addition, the use of voice search has also changed. Initially, people looked for stuff like the weather. Or maybe asking your clever speaker to play music.

Vocal quest entered the eCommerce market. It is estimated that Voice shopping will hit $40 billion. This amounts to a small $2 billion raise in 2018, which is 1.900% in just four years. The reality that 40 percent of the adult population uses speech quest at least once every day would affect mobile commerce dramatically. 20% of all mobile device searches are voice-based

6. Mobile Chatbots

For decades there have been chatbots. In your personal life, you have possibly worked with chatbots for a number of reasons.

Any of you may be using chatbot technology on your eCommerce platform already. This is one of the easiest ways to provide customer service, which is becoming increasingly popular. Chatbots have, interestingly, not invaded the mobiles community entirely, though they have become a daily part of their lives. Today the majority of applications on the market do not use chatbots, although they will improve in the next year.

7. VR & AR

For some time now, virtual reality and increased reality in technology have become common phrases. There are countless ways to use cases using this sort of technology. Mobile retail systems have also begun using AR to enhance the shopping experience of consumers.

For instance, a company that sells online furniture may use increased realism to demonstrate how a product will look in a client's home. This helps users to pick a color and to see if an object really fits in the room they choose.

AR is much better than the option for online shopping. Customers are required to purchase trial and blame, which is never the dream, without mobile commercial applications. The last thing anyone needs to do is buy a sofa or a table online, only to find that the bedroom or kitchen is not suitable.

8. Mobile Fraud

Cybercrime is today sadly a real problem for us. Consumers are unwilling to give personal information to third parties who are not recognized as a trustworthy brand.

For smaller e-commerce stores, this may be a concern. If you market goods like existing brands, a buyer can feel safer to buy from a name they know. That is why fraud protection on all platforms, including on mobile devices, is important for any eCommerce company.

Scroll down to read our indepth Ecommerce Platforms guide. What you should know, Ecommerce Platforms features, price plans and support. Pros and Cons of Ecommerce Platforms as a ecommerce, everything is explained below.

Overview of Mobile Commerce Trends

Shopify is a software company that specialises in ecommerce software for small to enterprise level businesses.

Shopify is listed as the best ecommerce software related to Ecommerce Platforms. Shopify was founded in 2006 in Ottawa, Canada and currently has over 6,124 employees registered on Linkedin.

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