How does Oracle EBS CRM compare to C2CRM
Oracle EBS CRM or C2CRM which is the better CRM solution?
Scroll down to read our indepth Oracle Ebs Crm Vs C2crm. What you should know, Oracle EBS CRM features, price plans and support.
Pros and Cons of Oracle EBS CRM as a crm, everything is explained below.
Oracle Ebs Crm Vs C2crm Table of Contents
Oracle EBS CRM is a software company that specialises in crm software for small to enterprise level businesses.
Oracle EBS CRM was founded in 1977 in Redwood Shores, CA and currently has over 169,903 employees registered on Linkedin.
Lets see how Oracle EBS CRM compare to other crm platforms out there.
|
|
|
|
| Overall Rating |
7.6
|
9.6
|
9.8
|
| Name |
Oracle EBS CRM
|
C2CRM
|
Collectivei
|
| Year Est |
1977 |
1993 |
2007 |
| Head Office |
Redwood Shores, CA |
Coppell, TX |
New York, NY |
| Learn More |
Visit Oracle EBS CRM
|
Visit C2CRM
|
Visit Collectivei
|
Choose a crm that's at the forefront of innovation and generally considered an industry-leader.
Oracle EBS CRM, C2CRM and Collectivei offer advanced crm features like below.
| Name |
Oracle EBS CRM Features
- Contact & Account Management 83%
- Partner Relationship Mgmt. (PRM) 81%
- Opportunity & Pipeline Mgmt. 81%
- Task / Activity Management 82%
- Territory & Quota Management 83%
- Desktop Integration 80%
- Product & Price List Management 79%
- Quote & Order Management 81%
- Customer Contract Management 83%
- Email Marketing 81%
- Campaign Management 79%
- Lead Management 80%
- Marketing ROI Analytics 81%
- Case Management 79%
- Customer Support Portal 80%
- Knowledge Base 81%
- Call Center Features 81%
- Support Analytics 82%
- Reporting 81%
- Dashboards 82%
- Forecasting 83%
- Social Collaboration Features 81%
- Social Network Integration 81%
- Mobile User Support 79%
- Customization 88%
- Workflow Capability 83%
- User, Role, and Access Management 84%
- Internationalization 88%
- Sandbox / Test Environments 83%
- Document & Content Mgmt. 89%
- Performance and Reliability 83%
- Output Document Generation 86%
- Data Import & Export Tools 85%
- Integration APIs 85%
- Breadth of Partner Applications 85%
|
C2CRM Features
- Contact & Account Management 96%
- Partner Relationship Mgmt. (PRM) 91%
- Opportunity & Pipeline Mgmt. 86%
- Task / Activity Management 91%
- Territory & Quota Management 80%
- Desktop Integration 89%
- Product & Price List Management 88%
- Quote & Order Management 92%
- Customer Contract Management 87%
- Email Marketing 97%
- Campaign Management 97%
- Lead Management 98%
- Marketing ROI Analytics 91%
- Case Management 96%
- Customer Support Portal 96%
- Knowledge Base 96%
- Call Center Features 94%
- Support Analytics 93%
- Reporting 87%
- Dashboards 96%
- Forecasting 94%
- Social Collaboration Features 100%
- Social Network Integration 97%
- Mobile User Support 95%
- Customization 99%
- Workflow Capability 94%
- User, Role, and Access Management 94%
- Internationalization 94%
- Sandbox / Test Environments 96%
- Document & Content Mgmt. 90%
- Performance and Reliability 94%
- Output Document Generation 95%
- Data Import & Export Tools 96%
- Integration APIs 98%
|
Collectivei Features
- Contact Data Availability 94%
- Company Data Availability 92%
- Industry Research Availability 95%
- Contact Data Accuracy 95%
- Company Data Accuracy 94%
- Lead Builder 85%
- Integration to CRM/Marketing Automation 95%
- Data Cleaning/Enrichment 93%
- Data Segmentation/Filtering 100%
- Search 95%
- News/People Alerts 98%
- Connections 98%
- Reporting 97%
- Messaging 97%
|
Another good choice when looking for crm is
C2CRM and Collectivei.
crm software can be expensive lets examine the Oracle EBS CRM pricing below. *please note Oracle EBS CRM pricing may differ to our listed pricing. Please contact Oracle EBS CRM directly to get the lastest Oracle EBS CRM pricing for your company.
| Price Plan |
Price |
Price Plan Duration |
| Small-Business |
Free |
Per user |
| Mid-Market |
|
|
| Enterprise |
|
|
| |
|
|
| Price Plan |
Price |
Price Plan Duration |
| C2CRM Web Pricing - Core Package |
$15 |
Per month |
| Sales Package (add on to Core Package) |
$15 |
Per month |
| Marketing Package (add on to Core Package) |
$15 |
Per month |
| Customer Service (add on the Core Package) |
|
|
| |
|
|
| Price Plan |
Price |
Price Plan Duration |
| Microsoft Dynamics 365 SalesCustomer Engagement Plan |
2000 |
Per year |
| HubSpot SalesSales Hub Enterprise |
|
|
| Salesforce CRMSales Essentials Edition |
|
|
| |
|
|
Customer service is very important when using a crm like Oracle EBS CRM.
When investing in and dealing with a crm for your business like Oracle EBS CRM, timely customer support is essential.
Customer service includes assistance in installation, training, troubleshooting, upgrading, and cancelation of a product or service.
Oracle EBS CRM should offer customer support that includes Phone answering services, Live chat support and Email customer service support.
Oracle EBS CRM and C2CRM offer support where clients are able to call or contact the helpdesk via email or a chat service.
Understanding and using crm like Oracle EBS CRM can be demanding.
An important factor for business owners to consider when looking for an crm solution like Oracle EBS CRM is the support and educational resources the crm platform can offer.
Choose a crm that is considered an industry-leader with a well tested and well known software platform.
If you are thinking of using the Oracle EBS CRM platform you will need to know that Oracle EBS CRM is crm that you can rely on.